We are looking for a highly competitive personable, and energetic Operations Manager to join our fast-growing company. In this role, you will lead, motivate, and support multiple fast-growing divisions to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development. In this position you will oversee all operation activities and pursue operational objectives.
You will need to be goal oriented, A strong leader by example and someone that other team members can depend on. You must be comfortable working as both a team-player and coach and possess the skills to produce sales as well train and motivate a dynamic team towards success. You'll have the freedom to create and implement strategies that will lead to the continued growth of our organization. If you are the type of manager who leads by example and is looking for an opportunity to grow, we have a great career waiting for you!
Job Duties
· Actively pursue and execute strategic operational objectives
·Oversee the management of operational activities.
· Maintain Constant communication with management, staff, and vendors to ensure proper operations of the organization.
· Develop, implement, and maintain quality assurance protocols to ensure a positive customer experience.
· Manage staff development.
· Work closely with the general manager to ensure operations remain compliant with legal and regulatory requirements.
· Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
· Customer Relationship Management & Conflict Resolution.
· Ensures that assigned workflow is being achieved and that tasks and milestones are being reached on time or ahead of schedule.
· Work closely with personnel and clients to develop a successful team atmosphere.
· Successfully manage multiple projects and teams, understanding and effectively interfacing with multiple clients and their respective teams.
· Review, monitor, and improve existing processes and interaction with clients and teams. Maximizing efficiencies and productivity.
· Work closely with team members to ensure proper methods, strategy and approach with projects and clients.
· Assist with estimating and customer service as needed.· Leader of our Quality Control with customers.
· Serves as back up to HR for hiring and Disciplinary actions.
· Serves as back up for processing payroll, works closely with payroll to submit payroll changes and reviews each payroll before submission.
· Helps assist in department recruiting, interviewing, & hiring process.
Job Skills & Qualifications
· At least 10 years of proven experience in any combination of construction operations, general contracting, or roofing industry.
· Ability to manage and oversee multiple simultaneous complex projects.
· Experience in data analysis, benchmarking research, exploring creative solutions, leading change management efforts, and fostering collaboration.
· Strong time management, organizational, planning, and multi-tasking skills.
· Ability to independently manage a dynamic portfolio initiative.
· Superior verbal and written communication skills.· Strong MS Excel, process mapping, presentation, and office skills.
· Knowledge of higher education administration processes, practices, and systems preferred.
· Effective written and oral communication.· High School diploma/GED· Ability to travel locally and out of state when necessary.
· Must be detailed oriented.
· Highly personable, with ability to quickly build relationships.
· 10 years Roof/construction experience.
Perks
· Company work truck provided·
Company Gas Card· Paid Time Off
· Growth Opportunities
