Director of Information Technology (Director of IT)
Job Summary:
The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service to the entire Organization, while maintaining our high function network of servers.
Duties/Responsibilities:
Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
Oversees security of systems, networks, and enterprise information.
Develops and maintains relationships with external IT vendors and service providers.
Coordinates multisite IT systems via enterprise resource planning (ERP).
Oversees backup, security, and user help systems.
Provides technical support to users using a ticketing system.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in latest technology for IT systems and management.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical and management skills.
Excellent interpersonal skills.
Through understanding of IT and practical applications to support the company’s goals.
Education and Experience:
Bachelor’s degree in Computer Science required AND/OR at least 5 years of on the job experience.
