Client Relations Manager

Entry-Level Client Relations Manager Responsibilities:

Demonstrate strong communication skills through active listening, understanding the customer’s needs, and identifying actions
Provide exceptional customer care in a fast-paced environment giving support to families and community members
Effectively handle escalated customer issues in a professional and timely fashion
Educate community members on our mission to reduce drugs, violence, and bullying in our local communities
Attend in-person and virtual meetings to increase knowledge on anti-drug, violence, and crime reduction initiatives
Build and maintain positive working relationships with the clients, consumers, and fellow team members
Work collaboratively and efficiently with fellow team members to increase awareness
Establish positive, supportive relationships with the community and provide feedback to senior management
Responsible for reporting and tracking all activities to management, as well as communicating all marketing requirements through company-provided forms

Requirements

Entry-Level Client Relations Manager Requirements:

0-3 years as a Customer Service Representative, Sales Associate, Retail Associate, or other relevant entry-level positions
A high school diploma and/or GED is a must
Dedicated to meeting or exceeding expectations
A go-getter with a drive for success and to establish a long-term career
Exhibits professionalism, reliability, and compassion at all times
Excellent collaboration skills and willingness to contribute new ideas
Able to learn new technologies quickly and uses their time efficiently
Superb relationship-building skills with an outgoing and charming personality

Benefits