Customer Service Representative

If you are a friendly, hardworking, and dedicated person who loves to work with people on a daily basis, you may be the perfect match for us! We are looking for an individual with the traits mentioned above to join our team as a Customer Service Representative. Above all, you are required to be friendly, attentive, and have great communication and customer service skills. As a good Customer Service Representative, you should meet customers’ expectations, and special requests and always be polite and helpful toward them. Smile and kindness go a long way in this job! Creating a pleasant and strong bond with customers is as important as being a good colleague in a team.

In the end, you will be able to upgrade and increase your communication skills and deal with various issues and situations that can only make you gain more life and work experience. We are looking forward to meeting you!

Responsibilities:

• Greeting and welcoming customers
• Assisting with the purchase, explaining and suggesting suitable products
• Answering customer’s questions
• Providing advice regarding the purchase or products
• Informing customers about discounts, sales, and special offers
• Communicating with customers in order to identify their needs and choices
• Staying up-to-date with product knowledge

Salesperson Requirements:

• Excellent customer service
• Outstanding communication skills
• Active listening and understanding
• Presentation skills
• Ability to create a trusting relationship with a customer
• Ability to think fast and offer the best solution
• Team player