Our company is proud to be one of the fastest-growing AT&T Authorized Dealers in the country, and we are just getting started! The Customer Experience position is a critical role in the company read below to see if you could be the perfect fit!
Responsibilities Include:
Handle wireless appointments and retail customer inquiries
You will work comfortably in a retail environment
Provide information about wireless products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other customer-facing roles.
Ability to build rapport with clients. Ability to prioritize and multitask.
Positive and professional demeanor.
Excellent written and verbal communication skills
Benefits:
Weekly hourly pay
Uncapped commission
Paid on-going training
Bonus weekly, earn incentives
Paid company travel opportunities
Flexible scheduling, full time
Benefits after 90-day review
