Medical Assistant/X-ray Technician or EMT – Bethel Park, PA
The purpose of this role is for a Medical Assistant, X-Ray Technician or EMT to provide occupational medical testing services to our clients in the Pittsburgh and surrounding areas. Customer service and support experience will be crucial both in office at the Bethel Park, PA location and in the field. Services will be provided in the office, at a clients’ facility or through MMC’s mobile fleet. Administrative duties and computer skills related to occupational medical testing will also be required.
Occupational medical testing includes:
- Drug screening (Urine, saliva, hair)
- Breath alcohol testing
- Respirator FIT testing
- Phlebotomy
- Physicals
- X-Ray technician/ or limited license
- Assisting other medical personnel
Administrative functions include:
- Utilize EMR and CRM software applications.
- Processing or charting patient records.
- Answers and resolves customer requests in a prompt, accurate and courteous manner.
- Generating invoices for customers and managing internal office documentation.
Training will be provided on-site at the Bethel Park, PA office where you will shadow a representative and take part in the administrative functions with oversight for the first month.
QUALIFICATIONS
Required Work Experience:
- One (1) year of clerical and customer service experience
- One (1) year of providing medical services.
- Experience utilizing a CRM software for data entry and management is preferred.
- We will train the right candidate.
It’s a plus if:
- SAPAA or DATIA certification
- Experience in emergency medicine
- Have current CPR or BLS certifications.
Preferred Work Experience:
Previous related occupational health care experience is preferred but not required.
Physical and Mental Requirements:
• Sitting for standing for long periods of time.
• Working in a construction environment
• Repeating motions that may include the wrists, hands, and/or fingers. (Typing)
Knowledge:
• Proper telephone etiquette to handle customer inquiries.
• Basic knowledge of operating office equipment
• Understand the importance of Quality Service and how it is measured.
Skills:
• Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
• Proficiency in basic computer skills (Word, Excel, Outlook)
• Ability to multi-task and work in a fast-paced environment
• Strong organizational skills
• Ability to analyze and solve problems.
• Good listening skills
• Ability to maintain professional and tactful manner in stressful situations.
• Ability to deal with client information in a confidential manner.
