This position is responsible for the most efficient, highest quality customer experiences to our drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.
Position: Service Plumber/Drain Cleaner Technician
Provide effective communication between customers. Provide camera service for mainline stoppage. Educate and assist customers on the importance of drain repair and replacement. Explain reasons for blockage and illustrate how you will resolve the issue. Work alongside customer service and dispatch to ensure overall success of the business. Protect drain cleaning and camera equipment and keep a well inventoried truck. Completion and submission of quote and service paperwork to management. Respond to trouble/emergency calls in a timely manner.
Must be able to work overtime including weekends and holidays if needed Must be able to work on-call rotations as needed
Must practice safe work methods to remain accident and injury free.
Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.
Required to wear Personal Protective Equipment (PPE) appropriate to your job. Other duties as assigned by management
Work Environment
You are regularly exposed outside weather conditions, non-hazardous fumes and noise
Must be comfortable working independently Interaction with customers
Knowledge, Skills, and Abilities
Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs. Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
Ability to work independently and manage pressure to meet deadlines. Basic computer literacy including email and internet skills. Ability to perform basic math functions.
Required Qualifications
Must have a valid driver’s license with an acceptable driving record At least 21 years of age Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
Must be able to operate in a drug-free workplace Must have a valid driver’s license with an acceptable driving record High-School Diploma
Company Offered Benefits
Competitive starting hourly rates + opportunity to earn overtime!
401K
Paid holidays
Company tuck/phone/iPad and fuel card
Company uniform service
