Administrative/Processing Specialist (E. Plano)

Well established, family-oriented HVAC service company with top Google ratings is seeking a Processing Specialist for installations and warranty claims. The ideal candidate is well-organized, detail oriented and able to think critically and multi-task in a fast-paced environment. Work performed for this essential business is in a small office setting with employees each having dedicated office space. THIS IS NOT A REMOTE POSITION.

GENERAL DUTIES:
• Process orders for installation
• File and track warranty claims
• Pull city permits and schedule inspections
• Monitor and respond to incoming leads
• Prepare insulation quotes and follow-up to close
• Collect and post customer payments
• Dispatch calls for service
• Extend excellent customer service via phone
• Perform assigned projects
• Create favorable solutions to resolve problems
• Provide general administrative support

QUALIFICATIONS:
• Minimum three years’ administrative experience; HVAC setting a plus!
• Associate's Degree preferred
• Minimum 50 w.p.m.
• Strong research skills
• Professional personal presentation and positive demeanor
• Motivated self-starter and team player
• Excellent written and verbal communication skills
• Working knowledge of Windows and Microsoft Office
• Solid attendance record
• Ability to pass background check and drug screen
• Reliable means of transportation
• Excellent References

WE OFFER:
• Base pay (commensurate with experience) plus commissions
• Health Insurance
• Comfortable but professional and friendly small office environment
• Paid training

PLEASE REPLY WITH RESUME, COVERLETTER, AND SALARY REQUIREMENTS