Concierge/ Front Desk

357 w 36 st new york, NY 10018 • Customer Service • General Labor • Full-Time

Salary Range:  $21 - $23 hour

We are looking for articulate, professional, customer service oriented employees ready to create personalized service. We provide high level white-glove service to our client's and visitors in a corporate environment.


Job Duties:

  • Kindly welcome/greet all guest entering the building, determine nature and purpose of visit, and direct them to specific destinations
  • Promptly register guest into database and create access badge.
  • Promptly contact host upon guest's arrival to clear for floor access.
  • Personalize each interaction with visitors.
  • Flexibility to assist with other Reception Areas within the building when necessary.
  • Stock work station with appropriate items for day.
  • Assist in preparing for large groups and events that take place in building.

Competencies:

  • Results oriented
  • Driven by client satisfaction
  • Strong integrity, solid business ethics
  • Excellent presentation and interpersonal skills
  • Excellent written and oral communication skills
  • Expert in customer service skills, professional attitude and appearance
  • Good organizational skills
  • Ability to maintain confidentiality
  • Attention to detail.
  • Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information
  • Able to convey information and ideas through speech in ways that others will understand
  • Able to listen to and understand information and ideas presented through spoken words and sentences
  • Able to speak clearly so listeners understand, identify and understand the speech of another person
  • Visual acuity
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • Flexibility in dealing with simultaneous projects

Qualifications:

  • Minimum of a high school degree or equivalent experience
  • Customer Service Experience
  • Professional verbal and written communication skills
  • Friendly and personable demeanor; a natural interest in helping/supporting others
  • Can take direction and also be proactive to find solutions
  • Ability to work independently as well as on a team.
  • Excellent multi-tasking and organizational skills
  • Professional appearance

Physical Demands:

  • Fine and/or gross motor skills
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time


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