The Sales Support associate provides support to the sales staff and management by bridging gaps in the sales
procedures and responsibilities, while also helping with sales-related problems. Sales Support associates help
cultivate new business, retain current customers, and improve overall sales production and processes with tasks
such as but not limited to:
Entering new orders
Offsite and in-store delivery completion
Customer service
Track orders and investigate order issues
Update sales databases and customer accounts
Handling overflow of internet, phone, and in-person sales inquires
Vehicle technical support
Assisting in marketing campaigns and events
Work with Sales staff to create and implement targeted sales strategies
EDUCATIONAL REQUIREMENTS
High School Diploma required
Associate or higher in Marketing or related field preferred
PREFERRED SKILLS
Proficient in computer software systems including MS Office and MS Excel
Excellent motivational skills
Ability to work well within a team but also work alone
Strong communication and interpersonal skills
Dedication to customer satisfaction
Data entry
Strong attention to detail
