Customer Service Representative

Customer Service Representative is the face of our company with our customers.  A Customer Service team member has a large impact on how our customers experience our brand. Each customer service representative engages, consults and educates customers based upon the customer's unique needs, preferences and understanding of the tools and resources to help guide them along a clear path to success. Answers questions and resolves issues based on phone calls/letters from customers.

Required Qualifications

• Customer Service experience
• Demonstrating ability to be empathetic and compassionate
• Experience in a production environment
• High School or GED equivalent

Preferred Qualifications

• Bilingual Spanish not required
• Able to work from home -temporary due to COVID 19
• Have home internet access

Education

• High School diploma, G.E.D. or equivalent experience

We are committed to maintaining a diverse and inclusive workplace. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for all job opportunities.