Business Analyst

She or he will work closely with the Businesses (Boards/Programs) stakeholders and the IT Application Manager to analyze, 

document, and improve business and IT systems and processes. They will work with stakeholders to identify application requirements

and develop robust UAT procedures. The Business Analyst will apply industry best practices and maintain the results in a centralized 

knowledge repository. 

Key Responsibilities

 Consults with functional stakeholders and personnel to identify, define, and document business needs and objectives,  current operational procedures, and issues. 

 Tracks and fully documents changes for functional and business specifications; writes detailed universally understood  procedures for permanent records and for use in training. 

 Drive requirement elicitation to develop test cases functional testing.

 Participate in Smoke Testing of new releases after deployment to new environments.

 Document and report test results.

 Suggest process improvements and other cost saving measures.

 Elicits and documents requirements for COTS applications and in-house developments.

 Analyzes the feasibility of planned systems, enhancements, and upgrades to existing systems; ensures the system design  fits the needs of the users. 

 Identifies opportunities for improving and streamlining IT processes as well as eliminating security risks (compliance).

 Assists in developing an overall change management strategy.

 Documents supporting policies, processes, and procedures 

Qualifications

Mandatory skills and experience

 Bachelor’s degree in Computer Science, Computer Information Systems, Information Management, or equivalent work  experience 

 +3 years of experience working as a Business Analyst.

 Experience in requirement elicitation and analysis.

 Experience in functional test case (UAT) development

 Proficiency using Microsoft Project, Microsoft Office 365, Microsoft Teams and Atlassian JIRA

 Possess strong organizational, presentation and customer service skills.

Desirable

 Experience working as a Project Manager (Ideally PMP certification)

 Knowledge of Agile (Scrum/Kanban) practices